Returns & Refunds

RETURNS

 

Unused items in their original packaging purchased on lifancanada.ca may be returned within 30 days of the purchase date. Items that have been opened, used, or are not in resalable condition are not eligible for an exchange or refund. If your return meets these conditions, please schedule it by sending an email to: info@lifancanada.ca.

 

In the case of an order error, or if an item is damaged or defective, please contact our customer service at info@lifancanada.ca within 10 days of receiving your order. Defective products are covered by the manufacturer's warranty and will be repaired or replaced.

 

Return shipping costs are covered by LIFANCANADA only if the product is damaged or defective upon delivery. For all other types of returns, the return shipping costs are the responsibility of the customer.

 

Please note that all parts are final sale and are neither returnable nor refundable.
Once purchased, these items cannot be returned or refunded under any circumstances.

 

 

 

 

 

ADDRESS FOR RETURN:

 

LIFAN CANADA

575 Marais Street, Quebec, QC, CA
G1M 2Y2

 

 

 

 

 

REFUNDS

 

All returned items will be inspected by our technicians. We reserve the right to refuse a full refund if a product is deemed opened or used.

 

Once your return is accepted, a credit will be applied to your original credit card. If PayPal was used for the purchase, your PayPal account will be credited with the refunded amount.

 

Despite this return and refund policy, LIFANCANADA reserves the right to limit or refuse merchandise returns for any reason. This return(s) policy may be amended at any time without prior notice.